Frequently Asked Questions
Everything you need to know about our handcrafted stained glass lighting.
Are the lampshades made of real glass or plastic?
Every Tiffany lamp we sell features authentic, hand-cut stained glass. You can verify this by the 'tap test'—glass produces a different resonance than plastic—and by the fact that real glass will not melt under high heat.
How do you ensure the lamps arrive without breaking?
We use specialized double-walled boxes and custom-molded foam packaging designed to absorb shocks during transit. Each glass shade is individually wrapped to ensure it arrives at your home in perfect condition.
What kind of light bulbs should I use?
Our lamps are compatible with standard E26/E27 base bulbs. For the best aesthetic, we recommend warm white LED bulbs (2700K) to bring out the rich colors and textures of the stained glass.
How do I clean and maintain my Tiffany lamp?
To maintain the brilliance of the glass, simply wipe with a soft, dry cloth. If needed, you can use a small amount of lemon oil to enhance the luster and protect the lead soldering from oxidation.
What is your return policy if I am not satisfied?
We offer a 30-day satisfaction guarantee. If the style or size isn't right for your space, you can return the lamp in its original packaging for a full refund or exchange.
Do you offer international shipping?
Yes, we ship our lamps worldwide. Please note that for international orders, we provide the appropriate plug adapters and ensure the electrical components are compatible with your country's voltage standards.